The UNIQA group is complementing its previousbusiness-sector-oriented organisational form with a segmented solution that is geared to the various customer groups and which will combine hitherto separate functions for home and abroad.

UNIQA CEO Konstantin Klien: “In order to produce even more consistent management of our group between the Baltic and the Adriatic, we are now going to combine the competencies and responsibilities for the target groups, “private customers and SMB” and “corporate clients and industry” step by step for the whole group in two areas of competence. The goal of this splitting up is to produce greater awareness of the corporate concept and the customer perspective which goes beyond the various sectors and companies. Simultaneously, we are thus tightening up our decision-making processes, and our strategic orientation towards clients and markets is reflected in our internal structure as well. Following the enormous growth spurt that the UNIQA group has experienced since it was founded in 1999, this step is a logical consequence on the path towards optimisation of the management of the main corporate tasks at home and abroad for the challenges of the future.”

Structural changes
The competence for “private customers and small and medium-sized businesses” is to be combined in an executive field of responsibility on the one hand, while on the other, individual corporate and industrial business (industrial, transport and art insurance and reinsurance, as well as special business) is to be centrally managed in the new field of responsibility, “corporate clients and industrial business”. The various regions will be given support with their local responsibility in these matters both at home and abroad.

Staff changes
- Andreas Brandstetter (35) will gradually be accepting responsibility as from 1.7.2004 for the area, “private customers and small and medium-sized businesses”, as a member of the executive board.

- Johannes Hajek (49) is going to manage the area, “corporate clients and industrial business“ throughout the group.

- Exclusive sales, broker sales and company sales policy are to be combined in Konstantin Klien’s field of responsibility as from 1.7.2004.

- Helmut Posch (47), previously responsible for UNIQA exclusive sales in Austria, will be taking on an executive board position in international sales as from 1.7.2004.

The aim of this structural change is to achieve clear differentiation between the management tasks and competences throughout the group in the regions that have been supported. This addition of a new, specifically customer-focused perspective to the previously business-sector-oriented will continue to help improve the UNIQA group’s market chances both at home and abroad.