Customers in Austria logged on to myUNIQA, UNIQA’s central, digital customer platform, about a million times in the first five months of 2020. This represents a 25 per cent increase on the previous year in the same period. At the same time, the digital service platform myUNIQA receives over 35,000 health insurance billings every month.
UNIQA locations in Austria, which were closed in March due to COVID-19, are carefully being reopened with strict safety precautions in place. Up to 25 per cent of UNIQA employees, who have been working remotely, will return to work by 22 June. For this to go ahead, all divisions have been divided into four teams that alternate on rotation, with one team working on-site for one week each month while the other three teams work remotely from home. This decreases the risk of infection and makes it possible to efficiently trace contacts in the event that someone falls ill.
UNIQA issues two bonds: €800 million – €600 million to fund the AXA purchase and €200 million for a green bond for climate-friendly projects. UNIQA was the first insurance company in Austria to withdraw from the coal industry. Now, UNIQA is once again acting as a trailblazer and is the first Austrian insurance company to place a bond where equal amounts of the issue proceeds are invested in projects to protect our environment and climate.
During the COVID-19 crisis, UNIQA is expanding its remote medical services in Austria to include non-customers. UNIQA provides a limited number of remote medical consultations. Costs are covered by UNIQA. 230,000 UNIQA customers who signed up for the supplementary “acute care” package for their health insurance have been able to use remote medicine services for acute health problems via eedoctors since the start of March.
The 21st Annual General Meeting of UNIQA Insurance Group AG voted in line with the proposal by the Management Board and the Supervisory Board to pay a dividend of 18 cents per share for the 2019 financial year. Johann Strobl, CEO of Raiffeisen Bank International AG (RBI), was also elected to the Supervisory Board by the Annual General Meeting.
The considerable negative impact of COVID-19 on capital markets in the first quarter of 2020 is primarily putting pressure on UNIQA’s investment result. In connection with this, UNIQA is expecting negative earnings before taxes in the low double-digit million euro range for the first quarter of 2020.
Given the high level of uncertainty regarding the macroeconomic and financial impact of COVID-19, UNIQA cannot maintain its forecast for the 2020 financial year, under which profit from ordinary activities in 2020 was expected to be roughly on par with the 2019 figure. UNIQA is anticipating the possibility of negative earnings before taxes for 2020 as a whole.
After careful consideration of all circumstances known at this stage and all conceivable consequences of the COVID-19 pandemic and taking into account the excellent result in the 2019 financial year, the Annual General Meeting will propose reducing the planned dividend from 54 cents per share to 18 cents per share for the 2019 financial year. UNIQA intends to suggest to the 2021 Annual General Meeting that no dividend be distributed for the 2020 financial year. No Management Board bonus payments (STI) will be paid in the 2020 financial year. The Annual General Meeting is to be held on 25 May 2020 in Vienna as planned – albeit online.
One and a half years after launching the myUNIQA app in Austria, 100,000 users have now loaded UNIQA’s mobile customer portal onto their smartphones. The myUNIQA app makes it easier to process claims, especially in health insurance. It also provides status reports on submissions and service information. Using the electronic postbox – an optional aspect of the app – customers receive the majority of policies and letters digitally. This has already saved 9.5 million sheets of paper.
In view of developments regarding the COVID-19 crisis, UNIQA is reducing operations at locations across Austria to the lowest possible emergency level required for operations. All employees must remain at home and work remotely where possible. Over 95 per cent of employees now work from home.
UNIQA Privatstiftung – the UNIQA Insurance Group’s largest shareholder with a 49 per cent stake – is providing €2 million to fund the development of the Austrian Red Cross’s “Stopp Corona” app.
UNIQA signs a purchase agreement for the acquisition of AXA subsidiaries in Poland, the Czech Republic and Slovakia. The targets of the acquisition are life and non-life insurance companies, investment firms, pension funds and service companies of the AXA Group in these countries. The purchase price is around €1 billion. Together, the companies targeted by the acquisition have around five million customers, 1200 employees and generate a premium volume of approximately €800 million.
The Management Board and Supervisory Board of UNIQA Insurance Group AG resolved to merge UNIQA International and UNIQA Austria in the course of 2020. The goal of the restructuring resolved is to achieve the intended further simplification and streamlining of the Group structure, make the management of the Group more efficient, optimise the leadership structure and strengthen the customer-focussed organisation.
Preliminary figures indicate that the UNIQA Group’s premiums written grew by 1.2 per cent in 2019 to €5,373 million. Earnings before taxes remained stable at €295.7 million.
UNIQA marks Austria’s joining entry into the European Union 25 years ago with a special display on the LED façade of the UNIQA Tower in Vienna.
Over 6,000 UNIQA customers in Austria can now use the practical direct settlement feature for doctor’s visits in the LARA network. The partner network created by UNIQA currently covers over 200 healthcare providers, including laboratories, registered doctors, radiology institutes and pharmacies.
With a light installation, UNIQA commemorates the atrocities committed by the Nazi regime and the population during the November pogrom from 9 to 10 November 1938. 68 Jewish residents who had lived in the immediate vicinity of today's UNIQA Tower in Vienna were murdered in the Holocaust. Their names will be written on the façade of the UNIQA Tower from 6 to 10 November 2019 to commemorate the 81st anniversary of the November pogrom.
The number of Management Board members of the three major companies in Austria (the listed UNIQA Insurance Group AG and its two subsidiaries UNIQA Österreich Versicherungen AG and UNIQA International AG) will be reduced from 11 to nine from 2020. Due to the rapidly changing needs of private, commercial and industrial customers, the new Management Board will have three divisions for "Customer & Market": "Austria" (Peter Humer), "Bank Sales Austria" (Klaus Pekarek) and "International" (Wolfgang Kindl). They will be supported by six board members with group functions (Andreas Brandstetter / CEO UNIQA Group. Peter Eichler / Personal Insurance, Kurt Svoboda / Finance & Risk Management, Wolf Gerlach / Operations, Erik Leyers / Data & IT, René Knapp / HR & Marke).
With the new Chilli insurance from UNIQA, it is possible for the first time to cancel a household insurance policy on a monthly basis. The special feature is that the insurance is oriented towards the needs of flexible customers. It is therefore available online with just a few clicks. If the insurance no longer fits into the life plan, it can easily be cancelled monthly. Long contract terms are therefore a thing of the past.
For two months, UNIQA is putting the lighting of the UNIQA Tower in Vienna at the service of climate protection. Every Friday at dusk the following slogan will be read: "Denk Handeln statt heiße Luft". When it was built in 2008, the UNIQA Tower was the first new office building in Austria to be awarded the EU "GreenBuilding" label.
Standard & Poor's confirms the long-term creditworthiness and financial strength for the core companies of the UNIQA Group with an "A". S&P also confirmed the "A-" rating for the long-term creditworthiness and financial strength of the operative UNIQA Holding, UNIQA Insurance Group AG.
In the first six months of 2019, UNIQA transferred more than €1.7 billion for benefits to customers. This includes pensions as well as money for catastrophic damages, car accidents, medical bills, operations, home invasions, helicopter rescue and much more.
With a profit before taxes of € 135.9 million for the first half of 2019, UNIQA has exceeded the comparable figure from the previous year. The solid result of the first six months of 2019 is a good basis for the year as a whole and for the confirmation of the unchanged outlook for the 2019 financial year: a profit before tax that is above the 2018 figure - adjusted for the one-off effect from the sale of the stake in Casinos Austria - and a further increase in the payout per share in line with the unchanged progressive dividend policy.
UNIQA once again supports the children and youth programme of the Salzburger Festspiele.
UNIQA and its cooperation partner SPORTUNION bring movement into everyday school life and, with the UNIQA Trend Sports Festival, make a contribution to the health and fitness of young people throughout Austria.
With "Cherrisk Powered by UNIQA", UNIQA is starting a pilot project in Hungary in which insurance policies from the household, car, accident and travel sectors can be taken out 100 per cent digitally and fully automatically. Even in the event of a claim, the processing is largely automatic. The products can be terminated on a monthly basis.
UNIQA Austria and Raiffeisen Bank International jointly donate €70,000 to the Mobile Caritas Hospice. Over the past 15 years, the two companies have together donated more than one million euros to accompany and care for people at the end of their lives.
The Annual General Meeting of UNIQA Insurance Group AG (UNIQA) has endorsed the proposals of the Management Board and the Supervisory Board and approved an increase in the dividend to 53 cents per share (2017: 51 cents) for the seventh time in succession. In the course of the Annual General Meeting, the Belgian insurance expert Anna Maria D'Hulster and the CFO of Raiffeisen Bank International AG (RBI) Martin Grüll were also newly elected to the Supervisory Board.
UNIQA offers customers an individual lifestyle DNA analysis The analysis, matched to the personal DNA, makes it possible to identify metabolic deficits that can have an influence on health and athletic performance and to eliminate them in the best possible way through a genetically adapted diet.
UNIQA Austria extends its service "Akut versorgt" to Graz. UNIQA customers receive first aid without waiting times on weekends, public holidays and at night in case of acute complaints.
The Market Consistent Embedded Value after minorities of the UNIQA Group's life and health business improved in 2018 by 3.3 per cent (excl. dividend payment and exchange rate effects) to €3,363 million. The Market Consistent Embedded Value prepared according to international guidelines quantifies the value of the portfolio of insurance contracts and is made up of the net assets and the current value of future earnings from the existing insurance portfolio in life and health insurance.
In the "Statement on Decarbonisation", all relevant details regarding UNIQA's withdrawal from the coal business were laid down. This self-commitment is anchored in the "UNIQA Guidelines for Responsible Investments" and in the "UNIQA Corporate Business Standard (Underwriting Policy)".
UNIQA was the first insurer in Austria to be awarded the ÖGUT sustainability certificate in bronze for its investment.
Based on the preliminary Group profit of € 243 million and an internationally strong capital ratio of more than 250 per cent, UNIQA will propose increasing the distribution per share for 2018 to 53 cents. This would be the seventh dividend increase in a row.
As of January 2019, UNIQA has withdrawn from all investments in coal-based companies. Since the beginning of the year, UNIQA has not written any new business with the coal industry in property insurance.
Alexander Bockelmann, Chief Digital Officer and member of the Management Board of UNIQA Österreich Versicherungen AG and UNIQA International AG, is leaving the companies at his own request at the end of January 2019. He will assume the position of Chief IT Officer on the Group Management Board of the Swiss Baloise Group.
On the occasion of the 80th anniversary of the November pogrom against Jews in 1938, the UNIQA Tower in Vienna becomes the "Name Tower" during the nights from 6 to 11 November. A light installation on the facade of the UNIQA Group's headquarters on the Danube Canal commemorates the atrocities committed by the Nazi regime and the population during the November pogrom from 9 to 10 November 1938.
CERN is bringing researchers and experts to the Natural History Museum on 8 September. UNIQA Headquarters accompanies event with light installation. UNIQA is a long-standing partner and sponsor of CERN.
UNIQA extends its partnership with the Salzburger Festspiele and supports the festival's youth programme until 2020 UNIQA Austria has been sponsoring the children and youth programme of the Salzburger Festspiele since 2013, thereby making an important contribution to the promotion of youth.
In 2018 the youth programme of the Salzburger Festspiele will include the opera "Die Zauberflöte".
UNIQA supports the accelerator programme of the Health Hub Vienna. The Health Hub Vienna, operated by INiTS, the incubator of the Vienna universities, is an internationally operating start-up centre with a clear focus on life sciences
The General Assembly of Insurance Europe, the interest group representing European insurance and reinsurance companies, elected Andreas Brandstetter, CEO of UNIQA Insurance Group AG (UNIQA), as President for the next three years. As the interest group of the European insurance associations, Insurance Europe is in an intensive dialogue with the decisive institutions of the EU.
In its first sustainability report, the UNIQA Insurance Group AG shows its activities in the area of Corporate Social Responsibility (CSR), gives stakeholders an insight into its business activities and transparently describes where the Group stands in terms of sustainable corporate management and what it intends to work on in the future.
Alexander Bockelmann, Chief Digital Officer & Member of the Management Board at UNIQA Austria and UNIQA International was honoured on 11 April with the renowned award of the IT industry - the Confare CIO AWARD - as the best IT manager for large companies in Austria.
UNIQA is involved as a partner in the HealthHubVienna, an internationally active start-up centre for the life sciences.
“bsurance” is the latest start-up that UNIQA has invested in. The insurtech company from Austria specializes in B2B2C models, i.e. models where a partner provides the end customer with insurance products.
Chief Financial and Risk Officer Kurt Svoboda becomes CEO of the UNIQA Österreich Versicherungen AG as of 18 December 2017. A new addition to the Management Board of UNIQA Austria is Peter Humer, who is now assuming the sales-related tasks.
UNIQA Austria und UNIQA International expand Management Board as of 1 January 2018.
Alexander Bockelmann to head up new “digitisation” executive portfolio at UNIQA Austria and UNIQA International.
Sabine Usaty-Seewald to take on new “customer and markets” portfolio at UNIQA Austria.
UNIQA invests in Czech fintech Twisto. The investment in Twisto is now the fifth start-up company in UNIQA’s portfolio.
UNIQA extends the FinTech Portfolio: on the one hand through its entry into the german start-up FinCompare and on the other hand through its involvement in FinTech FINABRO.
The sale of UNIQA Assicurazioni SpA and its subsidiaries operating in Italy, UNIQA Previdenza SpA and UNIQA Life SpA to the Italian mutual insurance company Società Reale Mutua di Assicurazioni was legally completed on 16 May 2017.
UNIQA is investing in Esthonian insurtech INZMO.
UNIQA is investing in the start-up FragNebenan.com as part of the innovation and digitalisation strategy.
UNIQA resolves sale of indirect interest in Casinos Austria to CAME Holding.
As part of its process on concentrating on its core business in Austria and CEE, UNIQA resolved the sale of its Italian group companies. It is anticipated that the closing will take place in the first six months of 2017.
Change in shareholder structure: UNIQA Privatstiftung completes takeover of RZB’s 17.64% share in UNIQA Insurance Group. The syndicate formed by UNIQA Privatstiftung, Collegialität Versicherungsverein Privatstiftung and RZB remains unchanged. The sales collaborations between UNIQA, the Raiffeisen Banking Group in Austria and Raiffeisen Bank International AG in 14 countries in Central and Eastern Europe remain unaffected and will be continued.
UNIQA has completed the reorganisation of the Group’s structure. The merger of the four primary insurers operating in Austria into one company was implemented earlier than planned with the entry in the Commercial Register. Raiffeisen Versicherung is being retained as a customer brand.
UNIQA establish a new, more streamlined Group structure.
- We streamline the listed holding UNIQA Insurance Group AG by reducing the number of board members from five to three.
- We merge the four direct insurers currently operating on the Austrian market, UNIQA Österreich Versicherungen AG, Raiffeisen Versicherung AG, FinanceLife Lebensversicherung AG and Salzburger Landes-Versicherung AG, by no later than the first quarter of 2017, with UNIQA Österreich Versicherungen AG acting as the acquiring entity.
- We will reduce the number of board members in Austria from 22 to 10. This will create a structure where the board members will assume responsibilities across the Group, making the UNIQA Group overall more effective, efficient and innovative.
UNIQA launches largest investment and innovation programme in the company’s history amounting to around €500 million in order to align processes and products with customer requirements and expectations that are being transformed by the digital revolution. The investments, a considerable portion of which are to be made in 2016, will primarily be employed for the redesign of the business model and the modernisation of IT systems that this requires
UNIQA successfully places 500 million euro Subordinated Notes (Tier 2)
UNIQA resolves sale of indirect interest in Casinos Austria AG: UNIQA is to sell its approximately 29% interest in Medial Beteiligungs-GmbH, which in turn has an approximately 39% stake in Casinos Austria AG, to Novomatic AG.
UNIQA Austria and Raiffeisen Versicherung present their new conventional life insurance policy. The new product offers customers more flexibility and cost transparency. Firstly, the commission has been extended to cover the entire term, and secondly deposits and withdrawals can now be made at any time without incurring losses. This step was triggered by the further reduction of the actuarial interest rate to a level of 1.5%.
New allocation of responsibilities on the Management Board of UNIQA Insurance Group AG: From 1 January 2015, Kurt Svoboda will assume the position of Chief Financial Officer (CFO) in addition to his role as Chief Risk Officer (CRO). Hannes Bogner, who previously held the position of CFO, will primarily be responsible for investments and for Group legal affairs and compliance as Chief Investment Officer (CIO).
From 1 January 2015 Erik Leyers will join the Management Board of UNIQA Österreich and will be responsible for process management.
UNIQA Group becomes first Austrian insurance group to publish a report on its economic solvency position in line with Solvency II (Economic Capital Report).
UNIQA Insurance Group AG will be included in the benchmark index of the Vienna Stock Exchange, the ATX, from 24 March.
UNIQA completes the acquisition of Baloise´s subsidiaries in Croatia and Serbia and improves its market position in the SEE region.
Andreas Kößl strengthens Management Board Team of UNIQA International with effect from 1st January 2014.
UNIQA optimizes IT structure. The IT divisions of UNIQA Austria and UNIQA International have been united under one roof. The newly formed UNIQA IT Services GmbH (UITS) is directly attributed to the Management Board Member, Thomas Münkel, COO of UNIQA Insurance Group AG.
With the successful implementation of the Re-IPO UNIQA increases its free float to 35,4 per cent. The 757 million euros proceeds from the capital increase will be used to strengthen UNIQA’s capitalization and thus allow the continued implementation of the strategy program UNIQA 2.0 as well as provide strategic flexibility for future growth.
Standard & Poor’s upgrades long-term rating of UNIQA Insurance Group AG to “A-”, the ratings for UNIQA Austria and UNIQA Re are raised to “A”.
UNIQA signs agreement with Baloise Group to acquire insurance companies in Croatia and Serbia.
UNIQA becomes strategical partner of Porsche Bank in CEE with immediate effect.
UNIQA has signed definitive agreements to sell its private equity portfolio of around 400 million euros to a number of international investors.
UNIQA Austria appoints Franz Meingast as new Management Board Member responsible for Sales with effect from 1st January 2014.
The name of the listed holding company „UNIQA Versicherungen AG“ is changed to „UNIQA Insurance Group AG“.
UNIQA successfully places supplementary capital bond with a volume of 350 million euros.
UNIQA Group (UNIQA) focuses further on the core business and sells non-core participations in hotels.
With 14 per cent market share UNIQA Austria becomes the biggest insurer in Austria: After the consolidation of UNIQA Sachversicherung, CALL DIRECT and UNIQA Personenversicherung, UNIQA Österreich moves up to the biggest insurer on the local market.
The UNIQA Group acquires the minority interests held by the European Bank for Reconstruction and Development (EBRD) in the UNIQA companies in Croatia, Poland and Hungary.
UNIQA increases its stake in its private clinics to 100%.
The UNIQA Group sells its majority interest in the German Mannheimer AG Holding.
The UNIQA Group signs the contract for the sale of its stake in Medicur Holding, in which investments in media companies are bundled.
The UNIQA Group signs the contract for the sale of its hotel investments.
The UNIQA Group implements a cash capital increase of €500 million.
The UNIQA Group establishes a new, streamlined corporate structure.
On 1 July, a new Management Board team headed by Andreas Brandstetter takes over at the UNIQA Group. The new team develops the UNIQA 2.0 growth strategy and begins to implement it.
UNIQA expands into Russia as Raiffeisen Life is established in Moscow.
UNIQA acquires UNITA in Bucharest (Romania)
UNIQA Sachversicherung is established in Belgrade. Also taking place this year is the acquisition of Sigal in Tirana (Albania) and its subsidiaries in Macedonia and Kosovo.
UNIQA further expands its presence in Central and Eastern Europe with the acquisition of Zepter Osiguranje A.D. in Belgrade (Serbia) and Credo-Classic in Kiev (Ukraine).
UNIQA strengthens its position in Central and Eastern Europe with the acquisition of Astra S.A. in Romania and Vitosha in Bulgaria.
Five years of UNIQA: the first few years of the new millennium bring a clear expression of the UNIQA Group’s ambition and identity. After just 33 months of construction, the UNIQA Tower in Vienna opens in summer 2004. The new headquarters make a strong architectural statement, representing one of the highlights of Vienna’s Danube Canal skyline.
The acquisition of German company Mannheimer AG Holding is another of the year’s major milestones.
UNIQA successfully continues its policy of expansion at home and abroad this year as well. By acquiring the Austrian AXA Group, UNIQA takes control of companies in Austria, Hungary and Liechtenstein. German company R+V Versicherung transfers the shares in its companies in Poland and Slovakia to UNIQA.
In March, wholly owned UNIQA subsidiary MLP-Lebensversicherung AG, Vienna, is renamed FinanceLife Lebensversicherung AG.
In an extended framework with the EBRD (European Bank for Reconstruction and Development), UNIQA obtains the largest investment commitment (in terms of volume) ever granted to an insurance company for the purposes of expanding its activities in eastern Europe.
At the end of the year, in connection with its investment in Mannheimer AG Holding, UNIQA submits a capitalisation/restructuring plan for the German insurance company.
As the year gets under way, the course is set for continued success in Austria under new CEO Dr Konstantin Klien. The new makeup of the Management Board will be well able to cope with the challenges of the future. With the acquisition of the remaining 50% of MLP-Lebensversicherung AG, Vienna, and of Funeuropa Versicherung in Budapest, UNIQA is also successful in continuing its policy of expansion at home and abroad in 2002.
In 2001, the UNIQA brand continues to spread. In Slovakia, insurance company Otcina is renamed UNIQA poist’ovňa a.s., while in the Czech Republic, insurance company CRP becomes UNIQA pojišt´ovna a.s. In addition, the acquisition of a majority holding in Polonia S.A. and Polonia Życie provides a rapid means of entry to the growth market of Poland.
In UNIQA’s first full year of business, the share capital listed on the stock exchange is converted to euros and a capital increase conducted from the company’s own funds. In addition, the nominal amount per share is reduced (share split) and the previous par-value shares converted to no-par-value shares.
Continual expansion policy: in 2000, UNIQA continues its policy of continual expansion abroad and acquires Assicuranzioni La Carnica, based in Udine, in the fast-growing Italian market. Meanwhile, the company establishes an Italian branch of UNIQA Personenversicherung AG in Milan and prepares to enter the Polish market by acquiring a majority stake in POLONIA S.A.
UNIQA is born, and the logical next step follows in 1999. The company’s strong, collective identity and clear positioning lay the foundations for the new brand as a whole. This step is absolutely essential for the joint operational approach of the two insurance companies in fulfilling their ambition of market leadership in terms of quality and creating the stable basis for future success on the central European market.
Shared commitment makes the vision a reality. Much consideration is dedicated to the decision to bid farewell to the historic and successful Austria-Collegialität and Bundesländer-Versicherung brands.
The new UNIQA brand – the result of intensive market research and multi-stage market studies in Austria and abroad – ensures that the prerequisites for future success are present even in the event of much more difficult global conditions.
BARC: the merger of these significant and long-established corporate groups produces a group with an Austrian identity and a European format.
The merger pursues two important objectives:
One of these is the creation of a strong basis for a collective and coordinated approach to the Austrian market. Only when the companies join forces can they achieve their aims of providing new and unrivalled quality in customer service.
The second is the intensive use of personal and organisational synergies to attain a stronger market presence in central Europe and particularly in the neighbouring transitional countries of eastern Europe.
1993 sees closer integration with Raiffeisen Versicherung, now the leading provider of life assurance in Austria, as a 99.5% subsidiary.
At the time of the BARC merger, the listed company Bundesländer-Versicherung is one of the largest and financially strongest insurance companies in Austria.
In autumn 1991, the merger of the company Austria with Collegialität results in the international Austria-Collegialität insurance group with its subsidiary Collegialität Versicherung (Collegialität direct).
As of 1975, Bundesländer-Versicherung holds a stake in Salzburger Landes-Versicherung.
This traditional, successful regional insurer also operates in the motor vehicles sector of the German insurance market from 1997 onwards.
At its founding in 1922, the federal states of Austria are its godparents. Not only do they give the insurance company its name (Bundesländer), they also act as a symbol of the company’s federal principles.
The Collegialität health insurance fund is founded in 1899, thereby guaranteeing its successors great success in the field of health insurance.
The origins of this company go back as far as 1860. It was then that Austria Versicherungsverein was founded, which has been Austria’s largest private health insurance provider since 1948.
Establishment of Salzburger Landes-Versicherung.